Care & Maintenance Reference Guide

Proper care and maintenance will help keep your home furnishings looking like new and extend the life of the product.  Below you will find care and maintenance tips and guidelines for furniture, tile, counter tops, and flooring.  We hope that you find this helpful and continue to Love Your Home! 



How to Clean your Upholstery


  • Flip cushions and pillows on a regular basis. This is crucial in maintaining the shape and to extend the life of your cushions. 
  • Take each cushion and push along the cushion surface front to back and side to side to work back into shape. 
  • Regulate cushions if the cover seams are wavy and do not line up with the cushion shape.  Unzip the cover and hold the top of the cover by the zipper with one hand and with the other hand reach inside the cover to grab the front of the cushion. Pull in opposite directions to shift the cushion to its correct position inside the cover. 
  • For cushions and pillows that contain feathers and down require more frequent fluffing. Feathers and down may occasionally work their way through the down-proof ticking, this is normal and shows that the cushion is “breathing” properly. 


  • We recommend vacuuming with a soft brush attachment to remove dust and debris. 
  • Having the correct cleaning solutions on hand will allow you to respond quickly to unexpected spill.  We recommend Tech, which you can find at Nature Works or most local hardware stores.
  • When cleaning a spot or stain, always pre-test a small, inconspicuous area before proceeding.
  • Clean from the outside to the middle of the affected area to prevent water marks.  If the overall condition of your furniture is soiled, consult a professional upholstery cleaning service.  (We have a short video at the bottom of the page demonstrating how to properly clean your upholstery.)


  • Leather is a natural product and no two hides are alike. Distinct characteristics are a result of environmental factors and should not be considered defects. These include, but are not limited to healed scars, natural wrinkles, bite and scrape marks, and color variations.
  • For continued maintenance on your leather piece, occasionally wipe with a dry, clean cloth to prevent dust build up. 
  • Any spills should be blotted immediately with a clean cloth.
  • Should a stain prove difficult to clean, use distilled water on a lightly damp cloth to blot the stain. 
  • Always pre-test an inconspicuous area before proceeding.
  • Allow the leather to dry naturally.  Leather will fade in direct sunlight. 


  • Before removing the slipcover for cleaning, be certain to note how the cover is applied so that you can recover correctly. 
  • If the slipcover fabric is dry clean only, it is recommended that you use a professional dry cleaning service
  • If machine washing remove the slipcover from one of the arms of the piece and work around to the back of the frame and to the opposite arm. The seams on your slipcover have been surged and over-locked to prevent fraying, but we recommend zipping all cushion and throw pillow casings before washing.
  • Using the gentle cycle on your washing machine, wash the slipcover in cold water with a mild detergent. Be careful not to overload the capacity of your washer. 
  • Tumble dry for three minutes on low heat and then continue to tumble dry using the air cycle.
  • Return the slipcover, slightly damp, to avoid color variation. 
  • When storing slipcovers, wrap them in a light-weight white sheet or muslin cover to help air circulate and keep dust free and place in a cool, dry area out of direct sunlight.


  • Any piece made from wood can be scratched, burned, or dented. When in use, we recommend using trivets, placemats, or tablecloths to protect the top from plates, hot pans, dishes, etc.
  • Darker finishes will show scratches more readily. This is not considered a manufacturing defect.
  • Clean the piece by using a slightly damp sponge or cloth – use a mild dish soap or detergent if desired – then dry with a soft towel or cloth. Try to wipe up spills quickly so cleaning is easy. Never use abrasive cleaners or sponges.
  • Never let candle wax drip on the piece – it will discolor the finish.
  • Be aware that humidity and climate will affect your wood furniture, especially tables with leaves. Wood exchanges moisture with the air, expanding and contracting as humidity levels fluctuate. This movement can sometimes cause periodic gapping at the rule joints (the areas where leafs are inserted into the table top). Such temporary gapping is a natural characteristic of solid wood and is not considered a manufacturing defect.
  • Placing your piece near heating vents, fireplaces, or wood stoves can damage your furniture because of the extreme changes in temperature and moisture.
  • Wood does have a tendency to darken and age over time – this will be especially noticeable on lighter finishes.
  • Avoid direct sunlight – ultraviolet rays will change the color of the wood over time. And if your piece is in a sunny area, never leave an object on it for an extended period of time – you could very well find that the area underneath the object is a different color than the rest of the piece. With tables we also recommend periodically putting your leaves into the table allowing them to age naturally to match the color of the rest of the table.


How to care for your Adura Max


  • Use doormats outside each entrance to your home to prevent dirt, sand, grit and other substances such as oil, asphalt and driveway sealer from being tracked onto your floor. Use non-staining mats on your floor. Do not put rubber-backed, latex-backed, or coco fiber mats on your floor because they will stain or damage the surface.
  • To minimize potential staining from asphalt tracking, we suggest you use a latex-based driveway sealer on your driveway.
  • Close your curtains or blinds where extreme sunlight hits the floor. 
  • Support furniture with wide-bearing, non-staining floor protectors. Ideally, the protectors should be at least one inch in diameter, made of non-pigmented hard plastic, and rest flat on the floor. Non-staining felt protectors are also acceptable. Casters with a minimum 3/4″ flat surface width or floor protectors are recommended for all movable furniture. Make sure any metal protectors are rust-proof. Replace your narrow dome furniture rests with wide-bearing ones.
  • If you need to move heavy furniture or appliances across the floor, always use strips of wood or hardboard runways to protect the floor. Always use runways even if you have an appliance dolly, or even if the heavy objects are equipped with wheels or rollers.
  • Sweep your floor regularly (at least once per week).
  • Prevent stains by promptly wiping up spills.
  • Occasional mopping with Mannington Award Series® Rinse-Free Cleaner (which we have at the office) is recommended when dirt builds up and sweeping alone is not sufficient. Use a solution of 2 to 3 capfuls of Award Series® Cleaner or clear, non-sudsy ammonia in one gallon of warm water. Using more than the recommended amount of cleaning solution may leave a dulling film. Soap or detergent products will also leave a dulling film. Rinsing is not required when using Mannington Award Series® Rinse-Free Cleaner, but if time permits, rinsing will provide the best care.


  • Vacuum often and dust mop to keep grit and abrasives off floor.
  • Blot up spills immediately to protect your floor from water damage.
  • Use soft protectors on chairs and furniture.
  • Never pour cleaner directly on your floor.
  • Never use abrasive cleaners or wet mop.  We recommend Bona floor cleaner. 
  • Rearrange rugs and furniture periodically so floor ages evenly.
  • Place mats outside and inside entrances or around sinks and dishwashers to protect your floor against spills, sand and abrasives.
  • Maintain indoor humidity between 35%-55%.
  • Do not buff, wax or polish.
  • Avoid mats that prevent airflow and moisture like rubber mats or mats with dense backings.
  • Keep pets nails trimmed to avoid scratches to your floor.
  • Do not walk on floors with spike heeled or sports shoes.


  • Eighty percent of all soil brought into a home is tracked in on the soles of shoes. Walk-off mats placed at all outside entrances will trap the soil before it can be tracked onto your new carpet. Clean or replace these mats often so they don’t become a source of soil.
  • Carpet in traffic lanes receives the most wear. Periodically you may want to alter heavy traffic patterns by relocating furniture. Some change will occur in the texture of your carpet after you start walking on it. This is to be expected.
  • Use a quality pad. This will absorb foot traffic energy providing greater resiliency. 
  • Protect your carpet from pile crushing from heavy furniture by placing special cups or gliders under the legs of tables, chairs and other furniture. This will distribute the weight more evenly.
  • Direct sunlight can cause fading. Protect your carpets with the most appropriate window coverings.
  • Vacuuming regularly is the most important thing you can do to prolong the life and beauty of your carpet. Footsteps will work the soil deep into the carpet and make the removal of loose soil very difficult. Loose soil particles can scratch the fibers causing premature wear. Medium to high-traffic areas should be vacuumed daily. Lighter traffic areas should be vacuumed at least once a week. Up to three passes of the vacuum is considered light cleaning. In heavy traffic areas, five to seven passes may be required.
  • We recommend a vacuum with a rotating brush or combination beater/brush bar which agitates the carpet pile and loosens the soil for removal by the vacuum (unless otherwise noted on carpet sample label). Be sure to adjust to the correct carpet pile height for your carpet. If in doubt, start with the brush at the highest position and lower it until it contacts the carpet enough to slightly vibrate the surface pile. Be sure the vacuum has no teeth, combs or rough edges that could damage your carpet. **A word of caution: Some thick loop pile carpets, commonly referred to as “Berbers,” may be sensitive to brushing or rubbing from a brush vacuum attachment. The pile surface may become fuzzy. For this type of carpet, we recommend a suction-only vacuum.
  • Follow the directions below for tough stains.  
    1. Blot liquids with a dry, white, absorbent cloth or plain white (no printing) paper towels. DO NOT SCRUB THE AREA. Scrubbing can cause pile distortion in the affected area.
    2. For food and other semi-solids, gently scrape up with a rounded spoon. Solids should be broken up and vacuumed until completely removed.
    3. Pretest any spot removal agent in an inconspicuous area to make certain the solution will not damage the fiber or the dye. If a color change occurs, another cleaning solution should be selected.
    4. Apply a small amount of the selected cleaning solution to a white cloth and work in gently. Work from the edges of the spill to the center to prevent the spill from spreading.
    5. Continue using the first solution as long as there is a transfer of the spill to the cloth. It is not necessary to use all of the cleaning solutions suggested if the first solution removes the spill.
    6. Rinse the affected area thoroughly with cold water and blot with a dry cloth until all of the solution has been removed.
    7. Apply 1/2” layer of white paper towels to the affected area and weigh down with a flat, heavy object. Continue to change paper towels as needed.


How to care for your Quartz or Natural Stone Counter Top


  • Due to high density and non-porous qualities, normal cleaning with a damp cloth and mild detergent is all you need to keep you quartz surface looking great!  Thoroughly rinse off the soap/mild detergent with hot water after use and dry with a soft cloth of paper towel.  To avoid dulling the surface shine, make sure to use a non-abrasive combination of 50/50 vinegar and water, rinsing afterwards. 
  • For stubborn food stains…if needed, apply a generous amount of a non-abrasive gel, such as Soft Scrub Liquid Gel with Bleach to a damp soft cloth or paper towel and wipe the area using a circular motion, rinsing thoroughly with water and dry with a soft cloth or paper towel. 
  • To remove adhered material such as food, gum or nail polish carefully scrape away the excess material with a plastic putty knife and then clean the surface with a damp cloth to remove any marks left behind and any residual dirt.  Also do not use any abrasive pads to clean tougher dirt as abrasives can damage the finish/sheen of your counter tops. 
  • Avoid exposing your quartz counter top to chemicals such as oven grill cleaners, floor strippers, paint remover/strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, battery acid, dishwasher detergent, ect.  Should your surface accidentally be exposed to such chemicals rinse immediately with water to neutralize the effect. 
  • Do not put hot cookware directly on the surface.


  • Perform daily maintenance. Keep this simple but regular, for the best care of your counter tops.
    1. Clean the counter top with warm water and a few drops of dish washing detergent or antibacterial detergent using a soft cloth.
    2. Rinse the surface thoroughly with clean water and dry with a soft cloth.
    3. If you spill something on your counter top, blot with a paper towel or soft cloth immediately. So do not wipe the area as this can spread the spill.
    4. Flush the spill with warm water and detergent and rinse thoroughly.
    5. Dry the area with a soft cloth. Properly sealed stone will repel most stains if the spills are cleaned promptly.
  • Keep the stone surface clean. This will insure that it is always easier to clean when stains are attended to promptly.
  • Avoid prolonged exposure to temperature extremes. Hot cooking pots will not damage the surface; however, extreme or constants temperature changes may harm your stone. Avoid leaving hot pans on the surface for long periods of time, especially during winter.
  • Use trivets or mats under ceramic objects that can scratch the surface. While granite is highly scratch-resistant, do not cut directly on it. Use a cutting board.
  • Do not stand on your counter tops.
  • When granite has been neglected, you will need to use a heavy-duty stone cleaner and degreaser to effectively remove dirt, grease, and grime. These products are concentrated and designed to deep clean without damaging the stone. It is important to follow manufactures instructions carefully.
  • Removing stains. If you find you have a stain that is not easily removed by following the above directions for spills, a “poultice” can be used to pull the stain from the stone. Stone poultice is a fine, non-acid, absorptive clay cleaning powder that removes deep-set oil stains, grease and light cement grout haze from polished and unpolished natural stone. The poultice may dull the shine of the polished stone. If this occurs, you will need to use a marble polish to restore natural shine.
  • Know when to use a sealer. Most manufacturers place a resin treatment on granite at the factory.
  • The sealant product should last ten to fifteen years and should be of an oleophobic (resistant to water and oil or fat based stains) type. Once properly sealed the stone will be more resistant.
  • DO NOT: use ammonia, vinegar, lemon or orange cleaning agents, bleach or any abrasive cleaning powders or cleaning pads. Also avoid coffee spills or carbonated beverage spills.


Care and maintenance for tile.


  • Tile can be easily swept or vacuumed twice a week. You can also clean your tile with a damp sponge mop. Use a solution of 1/4 cup of white vinegar to 2 gallons of water, allowing time for drying.
  • For more difficult stains saturate the floor with cleaning solutions and hot water, stir and allow it to stand on the floor for 5 – 10 minutes. Do not allow cleaning solutions to dry. Also, for this procedure, do it on small areas at a time and use a scrub brush.  
  • Contaminants and spills on a glazed  porcelain or ceramic tile are, generally, easier to clean than most other unglazed ceramic and porcelain surfaces. Glazed tile products should be cleaned routinely with an all-purpose, low VOC household or commercial cleaner. The product chosen should also be grout joint cleaning compatible. A multipurpose spray cleaner, which removes soap scum, hard water deposits, and mildew designed for every day use, can be used on wall tile areas in residential baths and showers.
  • The entire area should be cleaned and scrubbed with cleaner solution through the use of a cotton mop, cloth, sponge, or non-metallic brush. The entire area should be rinsed with clean water to remove any cleaning solution residue. Remember that you should sweep or vacuum floor areas prior to cleaning to remove any dust or debris. Routine cleaners should never contain hazardous or polluting products including, but not limited to acids or ammonia. Acids can damage the grout and the glazed surface of the tile, and ammonia can discolor the grout.
  • Unglazed tile should be cleaned routinely with concentrated tile cleaners that have a neutral pH for safe regular use. These cleaners are better suited at removing grease, oils and normal spills from unglazed products. Again these products will vary depending on the application, amount of traffic and the use. The product chosen should also be compatible with cleaning the grout joints at the same time.


  • Since glass tile is a non-porous material and won’t allow food stains and water splashes to penetrate the surface. You can simply wipe the glass tile clean with a solution of vinegar and water or spray it with window cleaner and wipe it clean with a soft cloth.
  • When cleaning glass tile in the shower, you can let the vinegar/water solution soak for 10-15 minutes before wiping it dry. You can use an old toothbrush to clean the grout between the tiles and then rinse with plain water. By drying your glass tiles after cleaning, they will glisten and you will avoid water marks.
  • If you have hard water where mineral deposits can build up, you can spray your glass tiles with the vinegar solution and then apply some baking soda to your cleaning cloth. Rub lightly to remove the build up and rinse with cold water. Again, always dry the tiles.
  • You can also use liquid dish detergent mixed in water in place of the vinegar or window cleaner.
  • To make clean up a breeze in any shower, do a quick wipe down of the walls every day. 


  • Grout is the material used to fill the spaces between the individual tiles. Grout comes in many colors and while color is important to the final finished look of the tile installation, it has little effect on the functionality of the grout. 
  • Sealing the grout will not guarantee against surface build-up or discoloration of the grout. Grout needs to be cleaned on a periodic basis to remove any surface build-up. Routine grout cleaning can be done with a daily concentrated household or commercial cleaner depending on the application. When heavy duty grout cleaning is required, you will need to use a professional strength Tile & Grout Cleaner that is capable of removing grease, soap scum, body oil, mildew stains, algae, and synthetic or acrylic waxes from the grout joints. However, such a product should contain non-polluting chemicals and low VOC levels. This type of product can be purchased from most home centers.

Watch the video below on how to properly spot clean your upholstery.